Privacy Policy

1. Information We Collect

We collect the following information:

• Account Information: Email address, payment details via Stripe
• Document Data: Invoices, receipts, and financial documents you upload
• Extracted Data: Supplier names, dates, amounts, VAT, categories
• Usage Data: Number of documents processed, upload times
• Technical Data: IP address, browser type, device information

2. How We Use Your Information

We use your data to:

• Process documents and deliver reports via email
• Manage subscriptions and billing
• Enforce usage limits
• Improve our service
• Send important updates

3. Data Storage and Security

Documents are deleted immediately after processing. Extracted data is stored securely with encryption. Payment info is handled by Stripe only.

4. Third-Party Services

• Stripe: Payment processing
• Supabase: Database and authentication
• AI Services: Document processing
• Email: Report delivery

5. Data Retention

• Original Documents: Deleted immediately
• Extracted Data: Kept while account active
• Usage Logs: 12 months
• Account Data: Until deletion requested

6. Your Rights (GDPR)

You have the right to:

• Access your data
• Correct inaccurate data
• Request deletion
• Export your data
• Object to processing

Contact us at info@haisem.co.uk

7. Cookies

We use essential cookies for authentication only. No advertising or tracking cookies.

8. Data Sharing

We do not sell your data. We only share with services needed to operate (payments, AI processing, email).

9. Children Privacy

Not intended for users under 18. We do not knowingly collect data from children.

10. Policy Changes

We may update this policy and will notify you of significant changes via email.

11. Contact

Email us at info@haisem.co.uk for privacy questions.